Privacy Policy
Last Updated: 12/27/2024
Introduction
Tek On Call LLC ("we," "our," or "us") is committed to protecting the privacy and security of our clients, website visitors, and other individuals whose personal information we collect and process. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or engage us as your IT service provider.
Information We Collect
Information You Provide to Us
Contact information (name, email address, phone number, business address)
Account credentials for our client portal
Business information necessary to provide our services
Technical support requests and related communications
Payment information for billing purposes
Information Collected Automatically
When you visit our website, we may automatically collect:
IP addresses and device information
Browser type and settings
Website usage data and analytics
Cookies and similar tracking technologies
System logs and network activity data
Information Collected Through Our IT Services
As your IT service provider, we may have access to:
Network and system configuration data
User account information
Security logs and monitoring data
Backup and storage data
Technical performance metrics
How We Use Your Information
We use the collected information to:
Provide and maintain our IT services
Respond to support requests and technical issues
Process payments and maintain client accounts
Monitor and improve our services
Detect and prevent security incidents
Comply with legal obligations
Communicate about service updates and maintenance
Data Protection and Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of data in transit and at rest
Access controls and authentication measures
Regular security assessments and updates
Employee training on data protection
Incident response procedures
Secure backup systems
Data Sharing and Disclosure
We may share your information with:
Authorized employees and contractors
Third-party service providers who assist in our operations
Legal authorities when required by law
Business partners with your consent
During a business transaction (merger, acquisition, or sale)
We collect only the information necessary to provide and improve our services. This may include name, email address, etc. We do not sell, rent, or share this information with any third parties.
Your Rights and Choices
You have the right to:
Access your personal information
Request corrections to your data
Request deletion of your data (where applicable)
Opt-out of marketing communications
Review and modify cookie preferences
Request data portability
Data Retention
We retain your information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Tek On Call llc dba Powered Teknologies
1350 Orange Ave #225 Winter Park, FL 32789
Email: info@poweredtek.com
Phone:(407) 803-5009
Compliance with Data Protection Laws
We comply with applicable data protection laws, including:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Other applicable state and federal privacy laws
Cookie Policy
Our website uses cookies and similar technologies. For detailed information about how we use cookies, please see our Cookie Policy [link].